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What is Required to Settle a Home Insurance Claim?

  • Most insurance companies have time limits within which you must submit your claim. The limit usually varies from 90 days to 12 months from the date of the loss or event. Check your policy’s terms and conditions for the time limit. Provide your insurance agent, broker or company with all supporting documents required by your policy:
    • an accident report for a car insurance claim
    • a death certificate for a life insurance claim
  • Your insurance company will review your policy. They will let you know if you can make a claim under the terms of your contract. In some cases, the insurance company may look into the circumstances surrounding your claim. This is to confirm that it involves no fraud. This is a claim investigation. During a claim investigation, your insurance company may ask you to provide:
    • medical records
    • police accident reports
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